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| Ministry of Education – Al Khafji, KSA |
| Business Segment |
| Ministry of Education, KSA. |
| About the Client |
| The client in particular is the General Presidency of Girls Education located at Al Khafji under the Ministry of Education. The directorate has over hundred schools under its jurisdiction and is responsible for implementing the policies of the Ministry in particular and over all administration and upkeep in general. |
| Problem Areas |
| The Presidency with over hundred schools and related official under its jurisdiction had to interact with them frequently and the problem areas faced by them were. |
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Conventional communication, resulting in delay of reach |
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Accountability |
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Conventional workflow system, resulting in delay |
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Data mining capability |
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Non existence of effective MIS |
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| Vision for the desired solution |
| Effective communication amongst the peers and reduce the lead time in disseminating the vital information, hence achieving effective MIS (Management Information System), which helps in taking the right decisions at the right time. |
| How Indus solved/addressed the problem areas |
| Indus implemented its collaborative management tool eOffice (Arabic version) at the central office of the Presidency in Al Khafji. The solution has users both under LAN but a majority of them will be remote (using browser). An effective workflow, document management, Knowledge management, weekly reporting, mail management and instant messaging including conferencing was provided in the solution.
These features have been finely integrated with their business processes resulting in optimum utilization of the solution. |
| Results |
| Following the successful implementation of the application the Presidency benefited by. |
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Strengthened communication system amongst the peers |
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Reduce lead time in disseminating the vital information |
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Increased accountability |
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Effective data archiving and data mining |
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Effective MIS |
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