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ERDA |
| Business Segment |
| Testing and Calibration industry. |
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| About the Client |
| Electrical Research and Development Association (ERDA) mission is to provide technological support to the Indian Electrical Industry, utilities and user organizations by way of sponsored research, technical consultancy, product certification, type developmental and special testing and evaluation as per national, International and Institutional standards. |
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| Problem Areas |
| ERDA being an organization of a large size had to face problems |
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Large numbers of samples were being handled for testing on a daily basis and subsequent testing at various stages. |
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The business processes involved testing at various levels and generating appropriate reports. |
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Distinctive problem identified was flow of information at various levels |
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Generation of appropriate reports and give a snapshot of the day’s activities with respect to sample status |
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Organizations work flow status and financials |
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MIS reports to facilitate the apex management for decision making |
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| Vision for the desired solution |
| The proposed solution was to streamline the flow of information across the organization, increase collaboration and complement Management Information System for timely actions. |
| How Indus solved/addressed the problem areas |
| All the functional departments were automated and it was seamlessly integrated with our Intranet/Internet based collaborative management tool e-office to optimize the flow of information within the organization. It automated all the functional requirements of |
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Sample Receiving |
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Work Order generation |
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Test Report Generation |
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Commercial |
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Dispatch |
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Calibration |
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Consultancy Services |
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Work Orders (External) |
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MIS |
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| Results |
| ERDA was benefited with the following after implementing solution. |
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Improved client servicing |
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Standardized the processes and policies |
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Increased productivity |
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Established security levels |
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Effective time management |
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Increased revenue generation through concise reports and timely invoices. |
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Complemented decision-making process through extensive MIS reports and statistical Analysis. |
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